211 LA County is a private, nonprofit 501(c)(3) organization, formerly known as INFO LINE of Los Angeles. It is one of the largest information and referral (I&R) service in the nation, helping approximately 500,000 individuals and families in Los Angeles County each year, and is recognized nationally, throughout the state, and in Canada for its leadership in the field. Since 1981, 211 LA County has provided free, confidential services 24 hours a day, 7 days a week in English, Spanish and more than 140 other languages via a tele-interpreting service. Services are also provided for individuals with hearing impairments. 211 LA County is also the creator and manager of the AIRS/211 LA County Taxonomy of Human Services. It is a tool that has taken over 30 years to create with it’s beginning in 1982.  The Taxonomy creates an infrastructure for human services databases including those maintained by 2-1-1 systems and statewide aging and ADRC systems as well as HMIS systems, disability related I & R services and specialized programs in other areas. 211 LA County is also an innovator in the field of 211 information and referral and care coordination software having created 211LinQ and CareLinQ to address the needs of service providers all over the world.

211 LA

Maribel Marin

This department focuses on managing and facilitating care services for individuals, ensuring their needs are met effectively.

Care Coordination

This department focuses on advising and providing support related to community resources and engagement.

Community Resources

This department focuses on the management and development of digital products and systems.

Digital Products Division

This department oversees the planning, execution, and delivery of various programs and initiatives.

Program Management

This department focuses on overseeing development initiatives and managing resource allocation effectively.

Development and Resources

This department provides high-level administrative support and strategic assistance to executives within the organization.

211 LA

Org chart

Teams

Care Coordination

Community Resources

Digital Products Division

Program Management

Development and Resources

Executive Support

Offices

211 LA

Org chart

Teams

Care Coordination

Community Resources

Digital Products Division

Program Management

Development and Resources

Executive Support

Offices

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