Operations Team

The Operations Team at 247 Virtual Solution, LLC is responsible for ensuring the seamless execution of contact center services, focusing on optimizing processes and enhancing service delivery for clients in the taxi industry. The team, led by the Operations Manager and supported by Project Managers and a Supervisor, oversees the training of call center staff, implements best practices, and monitors performance metrics to guarantee high-quality customer interactions. Their primary goal is to maintain efficient operations that improve client satisfaction and foster strong relationships with taxi companies across the UK.