Torben Henriksen

Torben Henriksen has a diverse work experience spanning over multiple industries and roles. Torben currently works at 24i as a Support Team Lead since December 2020, after starting as a Senior Support Engineer in August 2018. Prior to joining 24i, Torben worked at Hewlett Packard Enterprise as a Network Support Engineer, where they provided support for switches, wireless products, and Intelligent Management Centre software from August 2014 to March 2018.

Before that, they were employed at InfoBridge as a Customer Support representative from October 2011 to July 2014. In this role, they provided support for CRM systems like SuperOffice, Visma Business, and Visma CRM. Torben also gained basic knowledge of Domino and Exchange servers.

From January 2009 to August 2012, Torben was a co-owner and DB and Infrastructure Engineer at TriActis. Torben offered services related to information management and analysis, focusing on decision-making support.

Torben's earlier experiences include Solution Engineer roles at ABN AMRO Bank N.V. from August 2009 to June 2011, where they created solutions to minimize the use of MS Excel sheets, and at Shell from January 2009 to January 2011, where they developed participant management tools.

In 2003, Torben started their career at Unisys as a System Administrator, responsible for client updates to the ITSM tool (Peregrine ServiceCenter) and participating in UAT. Torben continued in this role until June 2006, after which they served as a System Administrator for Peregrine/HP ServiceCenter until June 2006.

Overall, Torben Henriksen has gained extensive experience in technical support, engineering, customer support, and system administration throughout their career.

Torben Henriksen has a diverse education history. In 1992, they attended Esbjerg Handelsskole where they obtained a Higher Business Degree in Business Management, completing their studies in 1995. In 1999, they enrolled in Vejle IT Skole, completing the Datanom program with a focus on Data Communication, Distributed Systems, and Java Programming. In 2002, they furthered their education at Esbjerg EDB Skole, earning a degree in Datanom with specializations in Database Design and ASP programming. In 2005, they attended Unisys CBT and obtained a CBT certification in Six Sigma White Belt. In 2008, they pursued Remedy 7.0 certification at Materna BV. Lastly, in 2012, they attended SuperOffice Academy to enhance their knowledge in SuperOffice Infrastructure.