Meng Li has a diverse work experience ranging from customer support in the luxury sector to administrative roles and teaching.
In 2018, Meng Li started working at 24S as a Senior Customer Support Specialist, where they provided excellent customer service through various channels such as telephone, email, live chat, and online platforms like Trustpilot. Meng developed a comprehensive understanding of the company's products, personalized fashion advice, loyalty program, after-sales service, and sales events. Meng Li also handled complaints and disputes efficiently, including delivery disputes, payment fraud, and PayPal claims.
Prior to that, in 2018, they briefly worked as a contributor to a French magazine called Mythologies.
In 2014, Meng Li worked as an administrative agent at the Chinese Embassy.
In 2012, they gained experience as a secondary school teacher at the Language Institute of Modern Education.
In 2009, Meng Li briefly worked as a business agent at Bank Of China Limited.
Lastly, in 2008, they worked as an entry attendant at Universal Studios.
Meng LI completed their education in a chronological manner. Meng started their academic journey in 2007 at Xi'an International Studies University, where they pursued a Bachelor of Arts degree in French Language and Literature. Meng successfully completed their undergraduate studies in 2011.
Following their bachelor's degree, Meng LI joined Université de Limoges in 2010 to pursue a Master of Arts in Literature and Languages. This program focused on French and Francophone Studies as well as Education Sciences. Meng completed their master's degree in 2012.
Afterwards, Meng LI advanced their education by enrolling in Université Paris Cité in 2012. Meng pursued a Doctor of Philosophy - PhD degree in East Asian Studies and Humanities. Meng'sdoctoral studies spanned from 2012 to 2018, during which they conducted research and completed their dissertation.
Additionally, Meng LI obtained an INSIDE LVMH Certificate from LVMH in June 2022. However, further details regarding the nature and duration of this certification are not provided.
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For more than 160 years, 24 rue de Sèvres has been the Paris street address for Le Bon Marché, the world's first and finest department store. Mixing renowned brands and young designers, Le Bon Marché has gained global recognition with its curated product selection, in which authenticity and cultural values subtly blend with a true appreciation of shopping. In June 2017, 24sevres.com becomes the global address for luxury fashion online. 24 Sèvres is the global address for luxury fashion, and the only destination to offer: • More than 150 luxury brands, including Louis Vuitton and Christian Dior, across women’s fashion, accessories, and beauty • An unparalleled Parisian take on fashion, until now conspicuously absent from the e-commerce landscape • Innovative and immersive « windows », adapting online shopping to the evolution of the Internet as a visual medium • Standout customer service, including click-and-collect in Le Bon Marché in Paris, express delivery in more than 70 countries, and a team of Parisian fashion experts available via video chat • The successful loyalty program of Le Bon Marché as a reward for our most loyal clients, both in-store and online 24 Sèvres is a business truly ‘made in Paris’, the first time the experience of the Parisian luxury business has teamed up with the talent of the Paris startup community to code software with luxury standards. 24 Sèvres has been built quietly in the heart of Paris by a multi-disciplinary team with experience in retail, luxury, technology and solutions, and the attention to detail worthy of the French art de vivre. Want to join us? Are you hands-on, results-driven and willing to go the extra mile… find our job offers on lvmh.fr today, and check back on this page for updated vacancies as we continue to grow! 24sevres.com // @24sevres
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