Meng Li has a diverse work experience ranging from customer support in the luxury sector to administrative roles and teaching.
In 2018, Meng Li started working at 24S as a Senior Customer Support Specialist, where they provided excellent customer service through various channels such as telephone, email, live chat, and online platforms like Trustpilot. Meng developed a comprehensive understanding of the company's products, personalized fashion advice, loyalty program, after-sales service, and sales events. Meng Li also handled complaints and disputes efficiently, including delivery disputes, payment fraud, and PayPal claims.
Prior to that, in 2018, they briefly worked as a contributor to a French magazine called Mythologies.
In 2014, Meng Li worked as an administrative agent at the Chinese Embassy.
In 2012, they gained experience as a secondary school teacher at the Language Institute of Modern Education.
In 2009, Meng Li briefly worked as a business agent at Bank Of China Limited.
Lastly, in 2008, they worked as an entry attendant at Universal Studios.
Meng LI completed their education in a chronological manner. Meng started their academic journey in 2007 at Xi'an International Studies University, where they pursued a Bachelor of Arts degree in French Language and Literature. Meng successfully completed their undergraduate studies in 2011.
Following their bachelor's degree, Meng LI joined Université de Limoges in 2010 to pursue a Master of Arts in Literature and Languages. This program focused on French and Francophone Studies as well as Education Sciences. Meng completed their master's degree in 2012.
Afterwards, Meng LI advanced their education by enrolling in Université Paris Cité in 2012. Meng pursued a Doctor of Philosophy - PhD degree in East Asian Studies and Humanities. Meng'sdoctoral studies spanned from 2012 to 2018, during which they conducted research and completed their dissertation.
Additionally, Meng LI obtained an INSIDE LVMH Certificate from LVMH in June 2022. However, further details regarding the nature and duration of this certification are not provided.
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