Esther Kusuma has extensive experience in customer service and management, having worked at 2degrees NZ Ltd from August 2017 to March 2022, initially as a Customer Care Specialist and later as a Customer Management & Retention Specialist and Workforce Analyst. Prior roles include serving as an International Student Advisor at St. Anthony's Consultancy Pvt Ltd from August 2014 to June 2015 and as a Financial Advisor at HSBC from August 2015 to November 2016. Esther Kusuma holds a Master's degree in Wireless Communication from Auckland University of Technology, earned from 1996 to 2007.
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