2M Group is an IT support provider with 20 years of experience that pioneered the development of the IT solution culture in El Salvador.

It provides competitive technology & information services to a wide range of national and international clients, concerning an ample variety of optimization processes to IT platforms, including:

ITO - Information Technology Outsourcing:
- Helpdesk
- Desktop Support
- Hardware and Software Maintenance

BPO - Business Process Outsourcing:
- Call Center
- Contact Center

2M Group is committed to delivering the highest level of technological solutions that our clients need.
We strive to lead in IT outsourcing by offering better and more integrated solutions that add greater value to our strategic partners.

History:

Our story begins in 1994, alongside the birth of electronic communication and internet access in El Salvador. We were created to offer maintenance solutions for hardware and software.

We were characterized by our enthusiasm, commitment, clear vision, and above all the passion to become responsible for supporting the requirements of informatics platforms of companies from different industries. This is what drove us start operations with 4 employees over 20 years ago.
 
Certainly the world is not the same as in 1994.  Technology has grown rapidly and is certainly one of the most strategic areas across different companies.

In 2M Service, we wanted to accompany this transformation, and we now offer services in ITO – Information Technology Outsourcing- and BPO – Business Process Outsourcing.

A good description for what we are is: A trustworthy extension of our client’s IT divisions.

Call Center

IT Services

Outsourcing

2M Group

2M Group's headquarters in Antiguo Cuscatlán, El Salvador

Nelson Mejía Masís

Kay Balcaceres Flynn

This department is responsible for driving revenue through the management of sales strategies and relationships with clients.

2M Group

Org chart

Teams

Sales Department

Offices

2M Group

Org chart

Teams

Sales Department

Offices

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