Hail Saeed's profile picture

Hail Saeed

Service Desk Manager at 2P

Hail Saeed is a dedicated IT professional with extensive experience in service desk management and IT support, currently serving as the Service Desk Manager at 2P Perfect Presentation since March 2023. Previously, Hail held key positions at GASCO, National Gas & Industrialization Company, from January 2016 to February 2023, where responsibilities included leading the Service Desk as the Head of Service Desk and supervising team performance. Additional experience includes serving as Service Desk Manager at UniKomm and working as a Senior Field Engineer at NCB. Hail is well-versed in ITIL best practices, focusing on continual process improvement and enhancing end-user satisfaction. Hail holds an educational background from Lancaster University, where studies took place from 2007 to 2010.

Location

Riyadh, Saudi Arabia

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2

2P

2 followers

2P for Commercial Services was established in Riyadh, Saudi Arabia in 2004 as a Mobile Value Added Service (VAS) called WESAL as an IP Business Telephony System, followed by TARASUL as a Messaging System and YAMAMAH as a Bulk SMS Service.


Employees

501-1,000

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