Heather Scott has extensive experience in education and customer success. Currently serving as a Senior Customer Success Specialist at 2U, Heather provides high-level support to over 250 clients, enhancing their experiences through proactive outreach and consultative approaches. Prior roles include Course Developer at 2U, where responsibilities involved managing faculty relationships and aligning courses to institutional vision. Heather's earlier experience as an Educator and Literacy Specialist at Denver Public Schools included developing unique curricula, leading professional learning programs, and achieving multiple Distinguished Teacher Awards. Additional freelance work as a Video Editor showcased skills in content creation and attention to detail. Heather holds a Bachelor of Arts in Elementary Education from the University of Arizona.
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