Cindi Staiger

Cindi Staiger is an experienced Systems Support Engineer at Arris Networks, formerly Pace Americas (2Wire), with over 14 years in technical support roles across various companies. Since February 2009, Cindi has supported a 2,000-user community, enhancing productivity by troubleshooting hardware, software, and networking issues. Previously, Cindi held positions at Merrill Lynch and First Franklin/Merrill Lynch as a Sr. Technical Support Specialist, where responsibilities included technical analysis for enterprise financial solutions and maintenance of UNIX/Windows servers. Earlier experience includes roles such as PC Technical Specialist at Affymetrix, Inc. and Neoforma, Inc., focusing on CRM system administration and training technical staff. Cindi began a career in IT support at Netflix.com, working with multiple Windows operating systems and networking setup. Cindi holds certifications in Network Essentials and COMPTIA A+, alongside an AA in Business from Greenfield Community College.