Ibrahim Salami

Ibrahim Salami is a highly skilled technical support and software engineering professional with extensive experience in providing advanced technical support, debugging, and resolving complex issues. Currently serving as a Tier 2 Technical Support Engineer at 360dialog, Ibrahim manages escalated tickets and collaborates with engineering teams to implement solutions. Previous roles include Developer Support Engineer at get.chat sp z o.o., where support was provided for web and mobile applications, and Software Backend Engineer at Bloc, where backend services for financial applications were engineered using Python and Flask. Ibrahim also has significant experience as a Lead Technical Support Engineer at Sumeru Nigeria Limited, overseeing a team and enhancing technical training, and as a Tier 2 Technical Support Engineer at Micro Focus, delivering expert support for desktop applications. Ibrahim holds a Bachelor of Science in Computer Science from Lead City University.