360dialog is the leader in WhatsApp solutions. Our unrivaled messaging infrastructure powers over 40,000 leading brands and millions of conversations around the world.

Through powerful visualizations of how people interact in conversations, our WhatsApp analytics platform helps marketers understand what really drives conversions with WhatsApp.

To learn more about 360dialog, visit www.360dialog.com

Enterprise Software

Internet

Messaging & Communication

Software

Software Engineering

360dialog

360dialog's headquarters in Berlin, Germany

This department provides assistance and solutions to customers, addressing their inquiries and resolving issues.

Customer Support

The Engineering Team at 360dialog is responsible for developing and maintaining the robust messaging infrastructure that supports leading brands in their WhatsApp interactions. This team includes experts in frontend and backend development, site reliability engineering, and data engineering. They ensure seamless, high-quality conversations and deliver powerful analytics tools to marketers, driving better conversion rates through insightful data visualization.

Engineering Team

The Sales_and_Business_Development team at 360dialog is responsible for driving customer acquisition and growth, managing key accounts, and developing strategic partnerships across various global regions. They focus on identifying new business opportunities, optimizing market strategies, and nurturing client relationships to expand 360dialog's footprint and enhance its prominence in WhatsApp solutions.

Sales_and_Business_Development

The Customer Support Team at 360dialog ensures seamless user experiences by assisting clients in leveraging our WhatsApp solutions to their fullest potential. Comprised of customer support agents, technical support experts, and a dedicated EMEA team lead, they provide timely and efficient resolution of technical issues, offer insights into WhatsApp analytics, and drive customer satisfaction through proactive support and guidance.

Customer Support Team

This department provides assistance and resolution for technical issues and inquiries related to products and services.

Technical Support

This department focuses on managing client relationships and ensuring customer satisfaction.

People (5)

Jobs (0)

Other teams

Engineering Team

Sales_and_Business_Development

Customer Support Team

Technical Support

Client Services