James Harding

James Harding is an experienced professional in the insurance and fraud investigation sectors, currently serving as Chief Operating Officer at 360Globalnet since July 2011, where a focus has been placed on the importance of digital services for insurers. Prior to this role, James held the position of Head of Counter Fraud at Innovation Group from April 2007 to July 2011, implementing psychology-based telephone investigations that achieved a zero settlement rate exceeding 50% across all business lines. James's earlier experience includes serving as Head of Operations at Conversant Data Ltd from November 2004 to April 2007, where contributions included the development of the UK's first automated data matching and mining tool alongside investigative psychology interviewing methodologies.