360Globalnet
James Harding is an experienced professional in the insurance and fraud investigation sectors, currently serving as Chief Operating Officer at 360Globalnet since July 2011, where a focus has been placed on the importance of digital services for insurers. Prior to this role, James held the position of Head of Counter Fraud at Innovation Group from April 2007 to July 2011, implementing psychology-based telephone investigations that achieved a zero settlement rate exceeding 50% across all business lines. James's earlier experience includes serving as Head of Operations at Conversant Data Ltd from November 2004 to April 2007, where contributions included the development of the UK's first automated data matching and mining tool alongside investigative psychology interviewing methodologies.
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360Globalnet
360Globalnet introduces a new era of insurance claims management by digitising the entire claims lifecycle from FNOL to settlement with our no-code online digital claims core system technology. Policyholders are provided with a frictionless customer experience in-line with the rest of their contemporary consumer lives, and supply chain orchestration and automation slash the operational cost of claims management. Our multi-award-winning no-code digital claims platform empowers clients to configure seamless end to end processes without the delays and cost of typical IT development and testing – controlling every aspect of the customer and claim journey. The modular infrastructure means that our technology can also digitally wrap around existing legacy systems, reinvigorating and extending their operational life. If you’d like to discover more, get in touch today. 4 million claims settled. 2 of the 5 largest insurers in the world. A quarter of a million driven miles saved.