Josh Sokoloff

Josh Sokoloff is an accomplished professional with extensive experience in leadership roles within the technology and services sectors. Currently serving as SVP of Global Professional Services at 360Learning since February 2025, Sokoloff previously founded and led Performance Step, offering advisory services in Professional Services, Customer Success, AI Adoption, and Operational Excellence. As Chief Business Development Officer at Greyscale AI from October 2020 to April 2024, Sokoloff achieved notable success, including 100% renewals and expansion within U.S. accounts. Sokoloff's expertise extends to roles such as Chief Customer Officer at Greyscale AI, Vice President Professional Services at MDSL, and Vice President Customer Success at Sparta Systems, where Sokoloff led significant transformations and improvements in service delivery and customer retention. Sokoloff holds an MBA in Finance and Operations from The Wharton School and is currently pursuing further education through Harvard Online.