Marie Valenza

Head Of Customer Success Mid-market at 360Learning

Marie Valenza has a diverse work experience spanning different roles and industries. Marie currently holds the position of Head of Customer Success Mid-Market at 360Learning since March 2021. Prior to this, they worked as a Customer Success Manager at the same company from August 2018 to March 2021.

Before joining 360Learning, Marie served as the Head of Customer Success at AlumnForce - Alumni Success Platform from August 2017 to July 2018. Marie'sresponsibilities included managing the Customer Success Team, project management for customer onboarding and quality assurance, and implementing customer satisfaction initiatives.

Marie's earlier experiences include working at PrestaShop, where they held the positions of Content Marketing Manager from January 2016 to July 2017 and Senior Business Development Manager from October 2012 to January 2016. Marie was responsible for managing the editorial plan, launching videos in multiple languages, and collaborating with partners and agencies on content projects.

Prior to PrestaShop, Marie worked as a Training Manager at RH Formation from December 2010 to October 2012. Marie also gained experience as an Account and Marketing Manager at ELLIPSE FORMATION from September 2007 to October 2010 and as a Sales Advisor at LA BOVIDA from September 2005 to August 2007.

Marie Valenza obtained a Master II degree in Business Development and Communication from IDRAC Paris - Management and Business School, specializing in Communication & Marketing. Marie completed their education from 2007 to 2010.

Links

Previous companies

PrestaShop logo

Timeline

  • Head Of Customer Success Mid-market

    March, 2021 - present

  • Customer Success Manager

    August, 2018