Jonathan Reyes is an experienced professional in customer success and account management, currently serving as a Customer Success Manager at 3Cloud since April 2023. Prior to this role, Jonathan held positions at Chargebacks911 and Fi911 as Senior Enterprise Account Manager and Senior Customer Success Manager, respectively. Jonathan has a proven track record of managing client relationships, ensuring account updates, and resolving issues effectively. Jonathan's earlier experience includes roles at TeamViewer, New York Life Insurance Company, Express Oil Change & Service Center, Kauffman Tire, and ACS Connect, showcasing a diverse background in customer support, management, and sales analysis. Jonathan holds a Bachelor of Science in Marketing from the University of South Florida and an AA in Business Management from Hillsborough Community College.
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