Michael Dowd

Michael Dowd is an accomplished leader in account management and customer success teams, currently serving as the Director of Account Management at 3E, where they manage a global team across Enterprise and Mid-Market client segments. They previously held prominent roles at organizations including Moody's Analytics, S&P Global Market Intelligence, and CFRA Research, where they successfully drove client engagement and revenue growth through strategic initiatives. With a background in financial planning and a commitment to employing LEAN Six Sigma processes, Michael has consistently transformed client service operations to enhance user experience and foster long-term relationships in the SaaS sector, particularly in FinTech, Market Data, and AI applications. Michael is pursuing a BS in Business Administration at the University of Vermont and holds an MBA from Union College.