Ella MacKenzie has extensive experience in customer relationship management, currently serving as a Global CRM Service Analyst at 3M since September 2017, following roles as a Senior Customer Account Manager and Customer Account Manager. Ella's professional background includes a brief tenure as a Travel Representative at Invasion in April 2017 and as a Customer Data Cleansing Assistant at 3M in mid-2015. Ella is actively involved in professional development through membership in the Women’s Leadership Forum and the Customer Service Forum. Educationally, Ella holds a Bachelor of Arts in English Literature from Edge Hill University and multiple A Levels in English Literature, Drama, and Psychology from Runshaw College, alongside a GCSE from Westhoughton High School.
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