Herua Silva is a seasoned Quality Manager with over twenty years of experience in the chemical and automotive industries, focusing on new product development, cost reduction projects, and quality assurance. They served as a Professor in Project Management and Integrated Quality Systems at Centro Universitário SENAC from 2013 to 2017. Currently, Herua holds the position of Customer Quality Manager at 3M for the Latin American automotive market, where they oversee customer claims and performance indicators. They have a comprehensive educational background, including a Master's in Production Engineering and a Graduate Certificate in Complex Data Mining.
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