Joe Heser is a Continuous Improvement Leader at Heser Business Process Improvement LLC, bringing 35 years of experience in operations, quality, Lean Six Sigma, and supply chain management primarily from their tenure at 3M Company. They served as the primary author and deployment lead of the 3M "Quality Playbook" and were recognized with 3M's Quality Lifetime Achievement Award. Joe is a certified LSS Master Black Belt, Black Belt, and LSS Coach/Trainer, actively orchestrating continuous improvement initiatives. They hold a Bachelor of Science degree in Engineering/Industrial Management from Montana State University.
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