Leanne Kelly has extensive experience in customer service management, currently serving as Customer Service Manager for North Europe and previously for UK&I at 3M since December 2004. In addition, Leanne has held roles such as OTC Value Realisation Lead and OTC SAP Superuser Lead, focusing on ensuring value realisation post-ERP deployment and overseeing operational support for business process optimization. Leanne began professional career as a Customer Service Representative at Network Rail after serving as an STP Train Planner. Education includes a BA (Hons) in Business Administration, Management and Operations from Northumbria University, completed between 1997 and 2000.
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