Michelle Hahn is a senior customer experience leader with extensive expertise in driving digital transformation and optimizing user experiences. They held various roles within CVS Health from 2000 to 2012, and served as Corporate Trainer at Citi from 1995 to 2000. At 3M, Michelle was the Director of Customer Service and oversaw multiple teams, significantly contributing to customer service goals and budget management from 2013 to 2017. Currently, Michelle serves as the Customer Experience Operations Leader at Solventum, starting in 2024.
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