Mike Johnson

Mike Johnson is the Infrastructure EUC Lead at 3M, bringing over 29 years of international and domestic experience in enterprise-level technical services. They have a proven history of enhancing productivity and reducing costs, with expertise in ITIL/ITSM and Change Management, supported by an ITILv3 Foundation Certification. Previous roles include management positions at organizations such as Tesoro Corporation, Pearson, and Acelity, where they demonstrated effective leadership in IT service desk operations and customer service. Mike's career reflects a commitment to pragmatic, customer-focused solutions in dynamic environments. Currently, they are pursuing further education at The University of Texas at San Antonio.