Ravi Berry

Ravi Berry is an experienced professional in technical support and IT management, currently serving as the Global Technical Support Manager at 3P Learning since August 2013. In this role, Ravi oversees Support, Systems, and Security, ensuring the seamless operation of SaaS products for a global customer base of 5 million. Prior to this, Ravi was the Technical Support Manager for the APAC region, managing support for over 2 million customers and leading a team of 200 staff. Ravi's earlier experiences include IT Manager at ComOps, where responsibilities included service desk operations and cloud infrastructure design, and IT Support Manager at IDW Technologies, where oversight spanned customer support, internal IT systems, and hardware services. Ravi began a career in IT as a Systems Administrator and Support Engineer at Paperless Warehousing Pty Ltd. Education was completed at Macquarie University.