Nelia Marchuk

Nelia Marchuk possesses extensive experience in customer support and social media analysis. From April 2015 to December 2017, Nelia worked at ZoomSupport for Business as a Customer Support Specialist (French) and later as a Quality Assurance Specialist. Following this role, Nelia joined Nestlé in February 2019 as a Social Media Analyst, maintaining this position until January 2023. Most recently, Nelia served as Team Lead Customer Care France and Senior Support Consultant at 3Shape in April 2023. Nelia Marchuk holds a degree from Ivan Franko National University of Lviv, obtained between 2010 and 2015.