Roman Muran

Roman Muran is currently an Associate Principal Support Consultant, Tier 3 at 3Shape, where they provide third-line support to customers and assist in training support agents. With three years of experience in technical support across various companies, Roman has developed strong communication skills to resolve customer complaints efficiently. They hold a Master's degree in Automation and Computer-Integrated Technologies from the National University of Water and Environmental Engineering. Roman is fluent in Ukrainian and Russian, with upper-intermediate proficiency in English.