Dean Burley is an accomplished Operations Director currently at 4Com since June 2023, with a proven track record in operational excellence and sales operations. Previously, Dean served as Sales Operations Director at Loan.co.uk and held various senior roles at Ageas UK from May 2005 to June 2023, including Head of Operational Excellence, Senior Operational Excellence Manager, Head of Sales Ageas Direct, Head of Operational Planning, and Marketing Planning Manager. Throughout these positions, Dean focused on embedding transformational change, improving customer journeys, and enhancing business performance using systems thinking and speech analytics. Dean holds a Master's degree in Systemic Thinking in Service Organisations from the University of Derby and a Bachelor's degree in Business Administration and Management from the University of Southampton.
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