George Ioakeim

George Ioakeim is a dedicated VoIP telecommunications engineer with extensive experience in escalations management and customer support. Currently employed as a Customer Quality Excellence Engineer at 4Com since November 2021, George plays a vital role in the Quality Improvement Team. Previous roles include Support Team Lead and Escalations Specialist, showcasing a proven track record in resolving complex technical issues for high-value customers. Prior to 4Com, George worked as an Information Technology Support Specialist at AnyTech Solutions UK and held IT Specialist and Senior IT Specialist positions at Holborn Assets LLC and ILM, respectively. Beginning in May 2015, George served as a Network Administrator at Ocean Learning Trust, providing IT support and managing a technology after-school club. George holds an education from Bournemouth University, completed between 2000 and 2002.