Colin Gilchrist

Colin Gilchrist is a System Administrator at Four Points Technology, LLC, since June 2021, where responsibilities include acting as the initial point of contact for Azure cloud service provider first call tickets, triaging issues, and ensuring customer satisfaction through proper resolution and escalation. Previously, Colin held the position of Systems Administration Intern at ReminderMedia from January 2019 to August 2019, providing technical support via a ticket system, imaging computers, managing Active Directory, overseeing IT equipment inventory, and assisting IT/network infrastructure projects. Colin holds a Bachelor's degree in Information Technology from Temple University, earned in 2021.