Raghad Farrah is a dedicated professional with extensive experience in customer service and technical support. Currently serving as a Course Consultant and Telesales representative at 51Talk since January 2025, Raghad previously held the position of IOS Technical Support Representative at Concentrix from July 2023 to March 2025, consistently meeting and exceeding performance metrics. Prior experience includes serving as a Customer Service Representative at Samsung Gulf, where Raghad managed over 120 calls daily and provided bilingual support in English and Arabic, as well as working as a Retail Sales Manager at Golden Walk Mall, focusing on customer satisfaction and inventory management. Raghad obtained a degree from Jordan University of Science and Technology from 2017 to 2023.
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