Iman A.

Iman A. is an experienced manager at 7-Eleven since July 2019, responsible for conducting interviews, hiring, employee training, weekly scheduling, and staff coordination, while implementing effective management styles and communication practices. This role also involves resolving customer service issues to enhance overall satisfaction and utilizing Excel to track expenses and inventory, successfully uncovering $8,000 in employee theft. Additionally, Iman served as a Trusted Referee at ID.me from January to April 2022, where privacy and confidentiality were maintained while handling sensitive information, identifying suspicious behavior related to tax fraud, providing technical support, and aiding Arabic-speaking citizens in accessing tax refunds. Iman holds a Master of Science and a Bachelor of Applied Science in Cybersecurity from George Mason University, along with two associate degrees in Cybersecurity and Administration of Justice from Northern Virginia Community College.