Ryan Lai is a skilled professional with extensive experience in account management and sales across various technology and customer service sectors. Currently serving as a Mid Market Account Manager at 7shifts since June 2025, Ryan previously held roles such as Intermediate Customer Account Manager at Clio and Account Executive at Wealthsimple. A solid foundation in sales was established while working as an Enterprise Account Executive at Drop and Associate Account Executive at Amazon Web Services. Ryan's background in account management is complemented by a diverse experience at Ritual.co, Intellistack, and Apple, where customer service and technical support were emphasized. Prior military service as a Combat Signaler, Trainer & Operator with the Singapore Army provided valuable experience in communication and training. Ryan holds a Bachelor of Commerce degree in Global Management Systems from Ryerson University.
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