Lauren Phoenix, MBA, M.Ed, is a seasoned executive with over 15 years of experience in sales, go-to-market strategy, and commercial leadership in healthcare and technology sectors. They have held pivotal roles including Senior Director of Sales Strategy at ChenMed and Chief of Staff at Cigna, where they drove strategic initiatives and operational governance. Currently, they serve as Vice President of Customer Success at HiLabs. Lauren is known for their expertise in Medicare growth strategies and building scalable operations to enhance patient access and enrollment. They are pursuing an MBA at The Johns Hopkins University - Carey Business School.
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