Barry May

Barry May is an accomplished professional in customer operations and success, currently serving as Senior Vice President of Customer Operations at AffiniPay, a leader in practice management software and integrated payments. Prior experience includes holding the position of Senior Vice President and Head of Customer Success at CB Insights, where Barry led a team of over 75 and implemented strategies that enhanced employee engagement and customer retention. As Chief Customer Officer at Blend, Barry directed a team of 150+, contributing to the company's successful IPO through improved customer lifecycle management. Barry also played a significant role at WageWorks, where leadership facilitated a remarkable revenue growth from $18M to $500M in ARR, and earlier experience at ADP involved revitalizing client services during a merger. Barry holds a Bachelor of Science degree in Administration of Justice with a focus on Criminal Law from California State University-Sacramento.