Michael Joo is the Co-Founder and CEO of Balo, a pioneering company that has established itself as a leader in Expert-Driven Help Desks in the Enterprise Software sector, focusing on providing immediate Salesforce support. Currently, Michael also serves as a Co-Founder of Yes I Am and as a Strategic Advisor for both Comet CX and 8Squad. Previously, they held roles such as Executive Director at OSF Digital and Digital Architect at Pernod Ricard Winemakers. Michael’s educational background includes a Bachelor's degree in Information Technology from the University of Technology Sydney.
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