Greg Wesson is a seasoned Technical Program Manager at 8x8 since September 2022, with extensive experience in customer experience consulting and management. Prior to this role, Greg operated as a self-employed Customer Experience Consultant, delivering strategic insights and program management to enhance client experiences from May 2021 to September 2022. Previous positions include Director of Customer Success at [24]7.ai, Vice President of Enterprise Services at Reevoo, and Senior Consultant at Tata Consultancy Services, among others. Greg has a strong background in CRM, customer analytics, and loyalty programs, complemented by a BSc in Computer Science from Western University, earned between 1989 and 1995.
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