John Lorenz is an experienced technical professional with a career spanning over two decades in the telecommunications and VoIP sectors. Currently serving as the PS-Americas Technical Lead at 8x8 since September 2018, John previously held various technical support roles, including Tier II Technical Support at Teo Technologies and Technical Support at Intermedia. Earlier experience includes positions such as Support Engineer at Vertical Communications and ClearAccess, where John focused on VoIP solutions and customer deployments. John began a foundational career at Octel Communications as a Senior TAC Engineer and progressed through technology companies like Lucent Technologies and Sylantro Systems, specializing in quality assurance and support for VoIP systems.
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