Jon Francis

Jon Francis is a seasoned Senior Sales Engineer with extensive experience in Global Cloud Communications, currently employed at 8x8 since June 2016. Specializing in Enterprise Communications as a Service, Unified Communication and Collaboration, Cloud Contact Center, and Contact Center Analytics, Jon's previous roles include Senior Sales Engineer positions at Avaya and Nortel Networks, where responsibilities encompassed presales solution design and building trusted advisor relationships with major enterprise clients. Jon began his career as a Telecommunications Engineer in the Royal Air Force, and educational credentials include training at No 1 Radio School, KGV, and the University of West London.