Navid K.

Navid K. is a Senior Product Manager specializing in AI and Analytics at 8x8 since August 2021, with a focus on projects such as automated topic extraction from call transcriptions, video highlights based on facial expressions, and network quality measurement. Prior to 8x8, Navid served as a Data Scientist at Sobeys, where efforts included refactoring a promotion optimization tool and adapting predictive models during pandemic demand surges. As Lead Data Scientist at callstats.io, contributions involved the creation of a scalable anomaly detection service and customer feedback analysis tools. Earlier experience includes research roles at Outotec Oy & Aalto University, focused on multi-sensor data fusion and machine learning algorithms, as well as a research assistant position at Tampere University of Technology, where Navid developed fault detection algorithms for automated systems. Navid holds a Ph.D. in Electrical Engineering and Automation from Aalto University and a Master of Science in Mechatronics from Tampere University.