Rena Biring is an accomplished IT professional with significant experience in IT support and management. Currently serving as a Senior Manager at 8x8 since November 2018, Rena has previously held key roles at Charityshare Ltd from April 2007 to June 2018, including Service Desk & Field Support Manager, where notable achievements included leading a successful migration to Cloud PBX for the Service Desk phone system and contributing to the NSPCC Helpline Development Project. Rena's early career includes positions as a Team Leader for Service Desk agents and First Line Analyst for multiple charities, demonstrating a strong commitment to delivering quality IT support. Rena's education includes A-Levels in English Language and Literature, Art, and Theatre Studies from Orpington College.
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