Ron Y. has extensive experience in technical support and customer service, beginning a career as an Athletic Equipment Manager at West Valley College from 1980 to 2000. Progressing to technical roles, Ron worked as a Technical Support Engineer at Business Objects from 2000 to 2008, providing enterprise business intelligence solutions. From 2008 to 2010, Ron served as a NetApp NGS Support Representative, preparing an off-shore team for level 1 support operations. Ron continued in technical support roles at Endicia and Stamps.com from 2011 to 2018, and has been a Technical Support Engineer at 8x8 since August 2018. Ron's background includes tier-1 support for multiple products, collaboration with customers to resolve issues, and training teams for enhanced service delivery.
This person is not in the org chart
This person is not in any teams
This person is not in any offices