Ross J. is a seasoned professional with extensive experience in enterprise sales engineering within the SaaS sector, currently serving as a Senior Enterprise Sales Engineer at 8x8 since March 2019. In this role, Ross specializes in CCaaS and UCaaS, acting as the primary technical contact throughout the sales cycle while conducting discovery calls and customized demonstrations to address customer challenges. Previous positions include Senior Sales Engineer at Serenova, where Ross developed tools that significantly boosted maintenance revenue and quoting efficiency, and Solutions Engineer at NICE Uptivity, contributing to substantial revenue generation. Educational background includes a Master’s Degree in Network and Communications Management from Keller Graduate School of Management and a Bachelor’s Degree in Technical Management from DeVry University.
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