Esho Babafemi possesses a strong background in network operations and technical support, with a proven track record in roles at 9mobile, Huawei, and Wema Bank Plc. At 9mobile, Esho served as 2G/3G front office team lead, achieving a 98% issue resolution rate and improving interdepartmental communication by 30%. As a BSS Back Office Engineer, Esho enhanced field support efficiency and network stability through effective troubleshooting. Prior experience at Huawei involved maintaining a 95% instrument uptime and optimizing core network performance, while tenure at Wema Bank Plc included facilitating customer transactions with a 98% accuracy rate and driving customer satisfaction improvements. Esho holds a Bachelor of Science in Computer Science and Information Technology from Bowen University and is pursuing a Master's degree in Computer Science at Bangor University.
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