Regional Manufacturer & Distributor Of Industrial Gaskets, Seals, Valves, Hoses, Expansion Joints, Fasteners & Other Fluid Control & Containment Products

Engineering

A.R. Thomson Group

The Edmonton office focuses on health and safety, quality control, customer service, and sales support for regional operations.

Edmonton

A.R. Thomson Group's headquarters in Surrey, Canada

The Calgary office focuses on sales support and customer service for the region, enhancing client relationships and account management.

Calgary

James Thomson

Glen Roberts

The Sales and Customer Relations team at A.R. Thomson Group focuses on establishing and nurturing client relationships while driving revenue growth through effective sales strategies. This team collaborates closely with customers to understand their industrial needs for gaskets, seals, and fluid control products, providing personalized service and technical expertise to ensure optimal product selection and satisfaction. Additionally, they address inquiries, resolve issues, and support clients throughout the purchasing process, fostering long-term loyalty and repeat business.

Sales and Customer Relations

This department focuses on managing client relationships and coordinating marketing efforts to enhance client satisfaction and engagement.

Client Engagement

This department focuses on the sales and technical support of mechanical seals and related pump products.

Sales and Mechanical Seals

This department oversees the development and delivery of products, ensuring they meet market needs and business goals.

Product Management

This department focuses on managing and optimizing sales strategies, processes, and personnel to drive revenue growth.

Sales Operations

This department is responsible for managing customer inquiries, resolving issues, and enhancing customer satisfaction.

A.R. Thomson Group

Org chart

Teams

Sales and Customer Relations

Client Engagement

Sales and Mechanical Seals

Product Management

Sales Operations

Customer Service

Offices

A.R. Thomson Group

Org chart

Teams

Sales and Customer Relations

Client Engagement

Sales and Mechanical Seals

Product Management

Sales Operations

Customer Service

Offices

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