Jacob Pullen is an experienced IT consultant currently employed at Systemwork since October 2023, and serves as a 2nd/3rd Line Support Technician at A-SAFE since September 2021. Pullen has a solid track record in technical support, evidenced by prior roles including End User Support Specialist at Capita Resourcing, where management of Intune and Azure AD was key, and 1st Line IT Support Technician at Nexus People UK, focusing on hardware maintenance and Office 365 administration. Earlier experience includes working as a Front Desk Assistant & Technician at FYL Direct, where skills in customer service and hardware diagnostics were developed.
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