Luca Zerbini is an experienced professional in demand management, project planning, and functional analysis, currently serving as the Responsabile Demand at A2A since May 2019. In this role, Luca oversees a team focused on the customer service processes and operational activities, ensuring the collection, analysis, and prioritization of functional requirements while collaborating with Group ICT and Digital Enablement. Prior to this position, Luca held leadership roles in Business Information Technology at LINEA PIÚ S.p.A., managing key systems and project planning, and worked as an IT Business Application Specialist and Functional Analyst in previous roles. Luca holds a Laurea Specialistica and a Laurea Triennale in Economia, and a diploma in Informatica from ITIS Castelli.
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