Jerrod Kay

Jerrod Kay is an experienced professional in technology consulting and business analysis, currently serving as Help Desk Lead and Implementation Specialist at A2Z Sync since October 2020. Notable achievements include revamping the help desk process, achieving an 85% one-touch ticket resolution rate, and receiving recognition for excellence in onboarding new hires. Prior roles include Enterprise Business Systems Analyst at Alteryx, where Jerrod led implementation projects, and Senior Consultant at AIM Consulting Group, where data warehousing solutions were developed. Additional experience encompasses positions at PromonTech LLC, Lanvera, EY, Ernst & Young, and Accenture, where responsibilities ranged from project management to functional analysis and vendor relationships. Jerrod holds a Bachelor of Science in Finance from Colorado State University.