Mohammed Islam

Mohammed Islam is an experienced professional in quality assurance, customer service, and e-commerce. Currently working as a Customer Service & Technical Support Specialist at Teleperformance.com since October 2021, Mohammed provides technical support for Fanatics.com, addressing customer issues such as returns and order placements. As a Senior Web Designer and Developer at Shop416.com, Mohammed has developed a comprehensive online store and managed product quality control. Prior experience includes quality assurance roles at Bombardier, Zodiac Aerospace, and Celestica, where Mohammed demonstrated expertise in aerospace standards, quality inspection, and lean manufacturing techniques. Mohammed holds a Master's degree in Civil and Industrial Engineering from Kuban State University of Technology and a BTT in Basic Technical Training as a Quality Inspector from Humber College.