Justin C. has extensive experience in the hospitality and customer success sectors, currently working in Travel Information & Content at AAA National since March 2023. Previously, Justin served as a Customer Success Manager at Actabl, managing a portfolio worth over $2.4 million and advocating for clients while implementing data-driven strategies. Experience includes notable roles at Runtriz and Hilton Garden Inn, where Justin managed operations and improved guest satisfaction. Background features significant contributions at InterContinental Hotels Group, achieving high guest satisfaction scores and earning multiple awards. Justin's foundational education includes an Associate of Science in Hospitality Management from Penn Foster Group.
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