Kaitlin Smith

Kaitlin Smith is a seasoned Business Operations Manager at AAA National Office, with experience spanning over nine years. In the current role, Kaitlin serves as a professional liaison among various business lines, supporting management through contract administration for AAA clubs and third-party vendors. Previous positions include Senior Business Analyst, where responsibilities covered accounting, legal, and procurement functions, as well as roles as Business Intelligence Analyst and IT Business Analyst in different organizations. Kaitlin began the career as a Travel Agent, managing client reservations and departmental reconciliations. Educationally grounded in management with a BSBA from UCF College of Business, Kaitlin possesses a diverse skill set across business analysis, contract management, and operational support.