Michele Metcalfe is a seasoned Technology Engineer at AAA National with over 20 years of progressive experience in software development and maintenance across various industries, including Wireless and Insurance. Since August 2012, Michele has been responsible for deploying client/server software products onto Unix and Linux production sites, as well as web application products. Prior to this, Michele held a role as a Senior Technical Consultant at Convergys, overseeing all phases of development for complex billing and mediation systems. Educational background includes an Associate's degree in Computer Science from Miami University. Throughout the career, Michele has demonstrated expertise in mastering unfamiliar areas and leading teams to achieve aggressive timelines.
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